Evaluation and Impact
Impact is not just a trendy term - it is the positive change people experience. Evaluation is how we learn, improve and demonstrate that change with credibility. We help organisations design proportionate, practical evaluation and learning systems that strengthen decisions, support funding, and drive operational alignment and performance.
Our approach blends evidence, co-design and sector fluency (including NDIS, Aged Care, community services). We make measurement useful for the people who rely on it - boards, executives, teams and consumers, so that insights flow into strategy, quality and day‑to‑day practice.
We partner with you to
Demonstrate outcomes to funders, commissioners and communities with a clear line of sight from activity to impact.
Build an outcomes framework and dashboards that inform board and executive decisions.
Prepare for panel, grant or contract reporting requirements without overburdening teams.
Shift from output reporting to learning cycles that improve quality and consumer experience.
Design culturally safe, trauma‑informed and accessible evaluation including with First Nations partners and regional contexts.
Strengthen data governance, privacy and ethics.
Our work
We design evaluation that is lived in operation. Our work connects consumer voice, practice, quality and governance so improvement becomes routine and evidence strengthens your story of impact.
Theory of Change and logic co-designed with consumers, staff and leaders.
Outcomes, indicators and measures mapped to frameworks such as NDIS Practice Standards, Aged Care Quality Indicators and service context.
Monitoring, Evaluation and Learning (MEL) frameworks that set baselines, targets and review rhythms.
Data and feedback systems: simple tools, surveys and qualitative methods; Voice of Consumer and staff insights.
Dashboards and reporting for boards and executives—concise, decision‑ready, integrated with risk and quality.
Evaluation delivery: process, outcomes, developmental or realist approaches; rapid learning sprints for pilots.
Capability building for internal teams; guidance on ethics, privacy and culturally safe practice.
CEO of organisation
“It all begins with an idea. Maybe you want to launch a business.”
Senior Manager of organisation