Meet Jocelyn Wills

Co-Founder and Managing Director

Jocelyn is an executive leader and consultant who blends high-level strategy with practical delivery. With more than 20 years in leadership across the not-for-profit and disability sectors, she has a proven record of helping organisations navigate complexity while keeping people at the centre.

Before co-founding Social Sector Consulting, Jocelyn served as General Manager of Australia’s largest Local Area Coordination program under the NDIS—work that sharpened her instincts for leading people, culture, and large-scale service delivery through reform.

What Jocelyn Brings

Clarity in complexity. Jocelyn helps Boards and executives translate reform pressures into confident, people-centred action—aligning strategy with operations, strengthening culture, and lifting performance through teams that feel safe, valued, and well-led.

How She Works

Human first, outcomes always. Jocelyn is known for straight talk, co-design where it matters, and practical tools people actually use. She listens deeply, builds trust quickly, and moves from insight to implementation—without jargon.  Her approach blends leadership experience with professional coaching expertise. Having completed a Graduate Certificate in Applied Coaching, Jocelyn brings the skills of a coach to her consulting work—listening deeply, asking the right questions, and guiding leaders to find their own clarity and confidence.

Signature Strengths

  • Turning strategy into delivery rhythms that lift performance and accountability

  • Leading large, diverse workforces through reform without losing heart

  • Tender strategy and execution that open new opportunities

  • Building psychologically safe, diverse teams that perform under pressure

Career Highlights

  • General Manager of Australia’s largest NDIS LAC program, growing capability and culture through complex change

  • Secured significant tenders that unlocked growth and impact for providers and communities

  • Co-founder of Social Sector Consulting, partnering with Boards, CEOs and leaders to strengthen governance, culture, and performance

  • Qualifications in Psychology, Sociology, Coaching and Finance

  • Member of the International Coaching Federation

Beyond Work

Based in Brisbane, Jocelyn loves exploring Queensland with her husband and two boys. She’s equally happy cosying up with a good book when she gets the chance! Family time, travel, and the simple pleasures of good food and conversation keep her grounded and inspired.

Let’s Work Together

If you’re navigating reform, reshaping culture, or want your strategy to “show up” in day-to-day practice, Jocelyn can help you align systems, grow leaders, and lift performance—tangibly, and together.

Let’s Work Together

If you’re navigating reform, reshaping culture, or want your strategy to “show up” in day-to-day practice, Jocelyn can help you align systems, grow leaders, and lift performance - tangibly, and together.

Get in touch.

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