Articles and Insights
Sector Insights | Leadership Lens | Beyond Compliance
Lessons for Inclusive Employment Australia: What the NDIS taught us about getting reform right
Australia’s disability employment services will shift again as Inclusive Employment Australia (IEA) replaces the Disability Employment Services (DES) model. It’s a step forward, but also a complex one as success will depend greatly on how well providers, leaders, and communities navigate both design and delivery. Here we explore five lessons that, in our experience, must be front and centre.
From tender to delivery - what now?
That moment when you find out you’ve won the contract is a rush. Pride, relief, excitement - all flooding in at once. And then, almost in the same breath, the weight of it lands, the importance of it feels very real and your thoughts turn quickly to - where do we begin? How will we do this? How will we get it done in time? And how will we get this right?