Articles and Insights
Sector Insights | Leadership Lens | Beyond Compliance
Safeguarding and Mandatory Registration: A New Era of Accountability for the NDIS?
For many NDIS providers, the pressure of reform has become constant as new expectations arrive before the last have properly settled. The latest reforms to integrity and safeguarding sharpen expectations in several areas, including registration and service scope, evidence readiness, claims governance and ‘speak-up’ culture. These land at a time when government indicates a forthcoming ‘crack-down’ on unregistered providers. This article in the first in a series that dives into NDIS reforms and what they mean for providers and the sector at large.
Creating a Safeguarding Culture: Why Leadership and Governance Matter
The Strengthened Aged Care Quality Standards (2025) place ‘consumer voice’ and ‘governance’ at the core of sector and service reform. The reviews of recent years (such as the NDIS Review and Aged Care Royal Commission) have told us a consistent story - compliance alone was never going to keep people safe. Safeguarding cannot be a document in a folder. It needs to be lived and visible every day. Culture doesn’t change with a new template or a ticked training record. In this article we discuss the questions that matter most, now - those that will separate compliance-driven organisations from those leading cultural change.